Gloria Believes in Continuous improvement and follows Feedback Efficiency Evolution

The Key features of processes include:

• Improvements are based on many small changes rather than the radical changes that might arise from Research and Development
• As the ideas come from the team and clients, they are less likely to be radically different, and therefore easier to implement
• Small improvements are less likely to require major capital investment than major process changes
• The ideas come from the talents of the existing workforce, as opposed to using research, consultants or equipment – any of which could be very expensive
• All employees continually seeking ways to improve their own performance by regular audits
• It helps encourage workers to take ownership for their work, and can help reinforce team working, thereby improving worker motivation.